Return policy
Return Policy
- Return Period:You can return items within 30 days of receiving your order, as long as they are unused and in original condition with all packaging intact.
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Non-Returnable Items:
Personal care products cannot be returned once opened or used. -
Return Process:
Contact customer support to initiate the return. We’ll provide instructions and a return authorization. -
Return Shipping Costs:
We cover return shipping for incorrect or damaged items. For other returns, the customer is responsible for shipping costs. -
Refunds:
Refunds will be processed within 30 days after receiving the returned item. Shipping costs are non-refundable. -
Exchanges:
We recommend returning the item and placing a new order for exchanges.